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Insights

Technology, with people in mind.

Ideas, lessons, and stories from the work.

Two people shaping a simple workflow together with paper cards and a laptop at a sunlit table
Article · AI & everyday work

From App Stores to Agent Markets

As AI agents begin building tools on demand, the next choice may be who we build with.

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A woman thoughtfully opening a glass door, illustrating human choice and boundaries
Article · Human-centered AI

AI Trust and the Shell Access Question

What happens when AI moves from answering questions to acting on our behalf? A reflection on trust, control, and responsibility.

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